|Basic Library Skills Training: Library Customer Service Skills I|
Event Type: Continuing Education|
Start Time: 1:30 PM
End Time: 3:30 PM
Participants will learn about basic customer service skills which are essential for every person who works in a library. The basic customer service skills will be explained and applied so that participants gain an understanding of how the skills influence and define daily library services. This training is designed for individuals who are new to working in a library and may be used towards acquiring Basic Library Skills Training certificate.
An optional complimentary lunch will be provided at noon. Please indicate below if you will be participating in the lunch; if you are registering for both sessions today, it is fine to mark yes (or no) to the meal in each registration.
Location: Large Meeting Room
Registration Ends: 1/26/2018 at 12:00 AM
Contact: Paul Hawkins
Contact Number: 800-234-0529 x. 113